Alsterhaus

YOUR VISIT

Innovative and luxurious – spanning 24,000 square metres, Hamburg’s Alsterhaus is one of Germany’s premier department stores. The image of Alsterhaus is defined by its exclusive selection of products, its keen and self-assured eye for trends and its ability to showcase them in style. Over six floors, this upmarket department store presents a multitude of shopping highlights – from international luxury brands in the spheres of fashion, accessories and beauty through to living and fine food – and melds tradition and modernity in a pioneering way.

HOW TO FIND US

Alsterhaus is located on Jungfernstieg in central Hamburg, just a stone’s throw away from the Binnenalster lake. The quickest way to get here is via the bus/underground/urban rail station ‘Jungfernstieg’. To plan your journey, please visit the site of Hamburg’s public transport provider at hvv.de

Alsterhaus Hamburg
Jungfernstieg 16-20
20354 Hamburg

T +49 40 35901 0
F +49 40 35901 310
E service@alsterhaus.de

Note
We would like to inform you that Jungfernstieg is traffic-calmed from October 16th. For this reason, you can only reach our parking garage via the Gänsemarkt or Stadthausbrücke. It is no longer possible to reach us via the Jungfernstieg. We apologize for any inconvenience caused.

RESTAURANTS

PARKING

Entrance
The Alsterhaus Hamburg multistorey car park is located on ‘Bei der Stadtwassermühle’, which can be accessed via Poststrasse.

PARKING FEES

8 a.m.–9 p.m.
Up to 1 hour: €4.00
Per additional hour: €4.00
Daily maximum: €28.00

9 p.m.–8 a.m. (night rate)
Up to 1 hour: €1.50
Per additional hour: €1.50
Maximum night charge (9 p.m. to 8 a.m.): €5.00
Lost ticket: €28.00

PAYMENT

Payment can be made in cash, by Girocard (debit card) or by credit card (MasterCard, VISA) on level 1. Payment machines can be found on levels 1 and 2.

OPENING HOURS

24 hours a day

BY UNDERGROUND/URBAN RAIL (U-BAHN/S-BAHN)

Alsterhaus is right next to Jungfernstieg station, a major transport interchange. The station is served by the U1, U2, U4, S1, S2 and S3 lines.

BY BUS

Directly in front of the Alsterhaus, the bus stop is called Jungfernstieg.

BY PLANE

From Hamburg Airport, take the S-Bahn to the Jungfernstieg stop.

BY TRAIN

Take the U1, U2, U4, S1, S2 or S3 underground/urban rail lines to Jungfernstieg station