Monday10 AM – 8 PM
Tuesday10 AM – 8 PM
Wednesday10 AM – 8 PM
Thursday10 AM – 8 PM
Friday10 AM – 8 PM
Saturday10 AM – 8 PM
Opened today: 10 AM – 8 PM
Services

Alsterhaus on Demand:
our Instant Messaging Shopping Service

With our shopping on demand service, we have created an opportunity for you to shop online, by WhatsApp or email. Perhaps you have found out about a particular product in our magazine or a different publication. Maybe you weren’t able to make a decision about an item the last time you visited our department store and now can’t stop thinking about it. We can make all your shopping dreams come true right now, wherever you are. With shopping on demand, you can submit your order from anywhere and chat with a personal shopper. After placing your order using your smartphone, your heart’s desire will be delivered direct to your door. *

CHAT NOW ON WHATSAPP!

1. Download WhatsApp onto your smartphone.
2. Add our shopping on demand number (+49 151 12 000 090) to your contacts.
3. Send a photo of the desired product* with a description
4. Chat directly with a personal shopper regarding payment and shipping
5. Confirm your purchase and get your item dispatched to wherever you like!
*Minimum purchase EUR 60

See, Love, Snap, Chat …
& Buy!


Icon_Pfeil_On Demand_Online_Shopping_neu

1.

DOWNLOAD WHATSAPP ON YOUR SMARTPHONE

Icon_Plus_On Demand_Online_Shopping_neu

2.

ADD OUR ‘ON DEMAND ‘NUMBER +49 151 12 000 090 TO YOUR CONTACTS

Icon_Camera_On Demand_Online_Shopping_neu

3.

SEND us A PICTURE of your DESIRED PRODUCTS WITH DESCRIPTION

Icon_Bubbles_On Demand_Online_Shopping_neu

4.

Chat directly with our STAFF ABOUT PAYMENT AND SHIPPING

5.

CONFIRM THE PURCHASE AND have your shopping sent to THE PLACE OF YOUR CHOICE!


online shopping at alsterhaus

 

We are always delighted to see you at Alsterhaus. However, should you find your to-do list is simply too long for you to be able to make a detour to visit us yourself, we can offer you our shopping on demand service. The instant messaging service makes it possible for you to shop when you are under time pressure – from anywhere. All you need is a smartphone and the WhatsApp messaging service. Alternatively, you can also email us.

Write to us if you have found out about a product from a particular brand or designer at our store, from our magazine, a fashion magazine, online or on Instagram. Shopping on demand works just as well if you want to buy a gift or if you were undecided while at Alsterhaus and later decided to buy the item when you got home. Use the shopping on demand number (+49 151 12 000 090) to get in touch with Alsterhaus’ personal shoppers by WhatsApp during opening hours. They will then assist you with placing your order.

To place an online order, simply send us a photo of your desired item. Personal shopping service staff are standing by in the messenger service to advise you on the shopping on demand service and guide you through the order process. And that was is your step-by-step guide to shopping on demand.

Terms & Conditions

TERMS AND CONDITIONS

BUY NOW #ALSTERHAUSONDEMAND