FAQ

Are Customer Services still available?

Yes, our Customer Services are available Monday to Saturday. Feel free to email us at  service@alsterhaus.de

INFORMATION

The Hamburg Senate Administration has decided to further restrict public life, to slow down the spread of the corona virus.
The health and safety of our visitors and our team and the population have the highest priority. For this reason, Alsterhaus is closed until further notice.

Please note that we will therefore cancel any existing reservations during this period and will not accept any new reservations for the time being. We will keep you updated on further developments and you can always find all information on our website: alsterhaus.de