Financial Services

Global Refund - Tax Free

Clients who live outside the EU and wish to take their goods back to their country of residence can take advantage of our Tax Free Service. At our Customer Services Centre on LG you can obtain a Global Refund Cheque for items purchased at our Alsterhaus Store.

Should you leave your last EU country within 3 months, plus the month of purchase, you must show the items and your passport when you go through customs. Your Global Blue Cheque will be then stamped. You can then claim back, from the Global Refund paying out office, the tax you have paid, less administrative costs, and have that amount credited to your credit card.